FAST K9 SECURITY LIMITED is the data controller for personal information collected through this website where it determines how and why that information is processed.

The enquiry form may collect:

• Full name
• Company name
• Work email address
• Telephone number
• General site location or postcode
• Service required
• Proposed start date
• Approximate service hours
• Enquiry message
• Technical information required for website security and form delivery, where applicable

The general enquiry form must not be used to submit:

• Identity documents
• SIA licence documents
• Financial records
• Medical information
• Criminal-record information
• Special-category personal data
• Job applications

Information may be used to:

• Review and respond to enquiries
• Discuss service requirements
• Prepare quotations or proposals where requested
• Maintain records of business communications
• Protect the website and prevent misuse or spam
• Meet legal, accounting or regulatory obligations where applicable

Depending on the activity, processing may rely on:

• Legitimate interests, for responding to genuine business enquiries and managing business communications
• Steps taken at the request of an individual before entering into a contract
• Performance of a contract, where a service agreement exists
• Compliance with a legal obligation, where applicable

The privacy acknowledgement on the enquiry form confirms that the user has read this Privacy Policy. It is not relied on as consent where consent is not the lawful basis.

Personal information may be shared only where necessary with categories of recipients such as:

• Website hosting providers
• Secure email providers
• Form-processing or security providers
• Professional advisers
• Insurers
• Regulators, public authorities or law-enforcement bodies where legally required
• Other service providers acting under appropriate contractual safeguards

Personal information is not sold to advertisers.

Where a service provider processes personal information outside the United Kingdom, appropriate transfer safeguards recognised under UK data-protection law are used where required.

Enquiry information is retained only for as long as reasonably necessary to respond and manage follow-up communications, and in any case for no longer than 12 months after the last meaningful communication, unless a longer period is required by law, a dispute exists, the enquiry progresses into a contractual relationship, or the information forms part of accounting, insurance or legal records. Where an enquiry becomes a customer relationship, relevant records may be retained for the applicable legal, contractual, insurance and accounting periods.

Subject to conditions in UK data-protection law, individuals may have rights of:

• Access
• Rectification
• Erasure
• Restriction
• Objection
• Data portability, where applicable
• Withdrawal of consent, where processing actually relies on consent
• Complaint to the Information Commissioner’s Office (ico.org.uk)

Not every right applies in every circumstance.

Reasonable organisational and technical safeguards are used to protect personal information. No system can be guaranteed to be entirely secure.

The website enquiry process does not use solely automated decision-making that produces legal or similarly significant effects.

Please contact info@fastk9security.co.uk for any privacy-related question or request.